Agent Control
The RingzU Agent Roster
Need to change an agent? Or looking for a different delivery or purpose driven agent? No problem you may switch and/or reassign agents to your campaigns anytime. Remember, that the audio files we play here are just samples we have designed for the agents as a base. Your specific prompt will taylor the voice and personality of your agent when deployed.Deploy/Assign Agent to make it live.
Your currently deployed AI agent. To change agents, select a new one from the carousel above and press Deploy.
Your agent's assembled personality and instruction set. Created during Persona Pro — read only.
To update your prompt, complete a new Persona Pro session.
Persona
Agent name, personality type, tone, and communication style...
Goal
Primary objective of this agent during each call...
Tools
Tools and integrations available to this agent...
Guidelines
Behavioral guidelines and best practices...
Guardrails
Topics, actions, and language this agent must never use...
Escalation
When and how to escalate a call to a human...
Security
Identity verification steps and data handling rules...
Handoff Rules
How to properly close or transfer a call...
Upload a CSV file of contacts for your outbound campaign. Each row must include a phone number in E.164 format (+1XXXXXXXXXX). Optionally include a contact name column.
Format: contact_number, contact_name
Drag and drop your CSV here, or
CSV files only · Max 10MB
Upload your campaign script. This document tells the agent what to say and defines the data collection points the AI will listen for during each call.
Your script's questions become the agent's live data capture targets.
Drag and drop your script here, or
PDF or DOC/DOCX only · Max 10MB
Give your agent documents and URLs to reference during calls. Upload PDFs or Word documents, or paste URLs your agent should know about.
Examples: FAQs, product catalogs, pricing sheets, service menus, policy documents.
Drag and drop a document here, or
PDF or DOC/DOCX only · Max 20MB
Add a URL
Downloaded reports may contain Protected Health Information (PHI) or Personally Identifiable Information (PII). By downloading, you confirm you are the authorized account holder. RingzU Telecom USA does not display, share, or transmit contact data on screen. All collected data is stored privately in your isolated account and is accessible only to you via authenticated download. If your campaign collects PHI, ensure your account has completed HIPAA certification before deployment.